It is recommended that you replace the battery. It is recommended that you replace this battery.īattery no longer operates, or battery status cannot be determined. Poor-Battery no longer provides sufficient power. It is recommended that you purchase a new battery soon. Good-Battery can charge normally however, you may notice reduced operating time because long-term battery life is decreasing.įair-Battery can charge normally however, it is near the end of its usable life. NOTE: Battery health information is available only if a Dell battery is attached to your laptop.Įxcellent-Battery is operating at maximum capacity. Check contacts, power plug, and cables.Consider battery replacement for longer operating hours on battery.ĮPSA: Battery - The battery cannot provide sufficient power.See the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. Dell Power Manager provides detailed information about your Dell laptops battery, including: Whether your computer is plugged in or using battery power.See the Dell knowledge base article How to improve the performance of a Dell laptop battery. The battery charges but may experience shorter operating hours. Ensure that the battery is installed correctly.įor laptops with a nonremovable battery, contact Dell Technical Support for repair options.ĮPSA: Battery -The battery is reaching the end of its usable life.Table 1: SupportAssist or ePSA preboot diagnostic test error codes.ĮPSA: Battery - The battery is not installed. You may be prompted to install or update the SupportAssist program, if so, follow the prompts.įigure 3: Animated screenshot of battery health status in ePSA Preboot System Assessment diagnostics.Dell also offers an online diagnostics test, go to the Online Battery Diagnostics page.
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